FAQs

Naperville Family Clinic

  • What is an internal medicine doctor?

    Internal medicine physicians specialize in providing care for adult patients, generally those 17 years and older. They are skilled in managing complex and chronic medical conditions.
  • What types of conditions do you treat?

    Our practice manages a diverse range of health concerns including chronic illnesses such as diabetes, hypertension, and asthma; acute conditions like colds, flu, and infections; preventive care including annual physicals and cancer screenings; as well as women's and men's health issues.
  • Do you offer same-day or walk-in appointments?

    We provide same-day appointments subject to availability and accepted insurance. For urgent but non-emergency issues, walk-ins may be accommodated. We recommend calling our office in advance to inquire about availability.
  • What should I bring to my first appointment?

    For your initial visit, please bring a valid photo ID, your insurance card, a comprehensive list of your current medications or the medication bottles themselves, and any relevant medical records or test results.
  • What insurance plans do you accept?

    Our practice accepts most major insurance providers and offers self-pay options. For a complete list of accepted insurances, please contact our office or visit our website.
  • Do you offer telemedicine or virtual visits?

    Yes, we provide telehealth services. To determine if your medical concern is suitable for a virtual appointment, please contact our office.
  • How often should I have a physical exam?

    For most adults, an annual physical exam is recommended. However, more frequent examinations may be necessary for those managing chronic conditions or based on individual age and risk factors.
  • Do you manage chronic conditions?

    Yes, we provide comprehensive long-term management for various chronic conditions including diabetes, hypertension, high cholesterol, thyroid disorders, COPD, and asthma.
  • Can I see the same doctor at every visit?

    We prioritize continuity of care and make every effort to schedule your appointments with your primary physician whenever possible.
  • Do you refer to specialists if needed?

    When specialized care is required, we provide referrals to our trusted network of specialists and coordinate your care throughout the process.